Terms & Conditions

Listings on this website are not an offer to sell goods, rather, they are advertisements to receive offers. Any excessive offer/order per address, customer or company may be rejected, and all orders are subject to review and acceptance by MDG Computers Canada Inc.. As all prices are subject to change, your order may not be accepted or we may have to communicate price changes or availability issues to you after you place your order.

COPYRIGHT/TRADEMARK INFORMATION

This entire website, copy, images, logos, indicia, text, content, and unique method of showcasing products is copyright 2011 MDG Computers Canada Inc. All trademarks appearing herein are acknowledged. Permission to use documents delivered from this World Wide Web site and/or server and related graphics is restricted. The name of MDG, MDG Computers Canada Inc. or any of the above trademarks or logos may not be used in advertising or publicity pertaining to distribution of this information without specific, written prior permission. The information contained in this website is subject to change without notice. We are not responsible for typographical, technical, or descriptive errors of products herein.

ORDER ACCEPTANCE POLICY

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. MDG reserves the right at any time after receipt of your order to accept or decline your order for any reason. MDG reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order. MDG is a reseller to end user customers and does not accept orders from computer dealers, exporters, wholesalers, or other customers who intend to resell the products offered by MDG.

TYPOGRAPHICAL ERRORS

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, MDG shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. MDG shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, MDG shall immediately issue a credit to your credit card account in the amount of the charge.

RETURN POLICY AND LIMITED GUARANTEE AGAINST DEFECTS

Every third party product you buy from MDG is backed first by the product manufacturer's warranty. MDG’s 30 day limited warranty against defects, may also apply. A 20% re-stocking fee may also apply. MDG’s 30 day limited warranty is a defective exchange policy that provides for either repair or replacement (at our sole discretion) of merchandise that has been confirmed as defective by either the manufacturer or MDG. Hardware confirmed as defective by the product manufacturer or MDG will either be exchanged or repaired at our sole discretion within the first 30 days of ownership only. After 30 days the product manufacturer warranty is the only warranty in effect. Terms and conditions may vary by product or manufacturer. Products returned for exchange must be in new condition, original packaging and include all disks, registration cards, packing materials and other accessories and be received within 30 days of the invoice date. We reserve the right to refuse for return or charge a restocking fee. No returns will be accepted without an RA number issued by MDG or when the product manufactures or distributors return policies supersede ours.

Items eligible for return are subject to a 15% restocking fee, and if approved by MDG would be eligible for exchange, merchandise credit or refund. Due to the volatile nature of computer prices, items will only be refunded at the current pricing at the time of return. MDG reserves the right to charge higher restocking fees for any special circumstances, such as damaged packaging, missing CD, etc. Physically damaged products will not be accepted.

REGARDING BUNDLES

Bundled items are included while supplies last. Items of similar or greater value may be substituted.

WARRANTY LIMITATIONS

There are no other express warranties or conditions respecting the equipment. Implied warranties, if any, are limited to the duration of the express warranty provided herein.

LIMITATION OF LIABILITY

In no event shall MDG Computers Canada Inc. or any of its subsidiaries or affiliates be liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits. Some localities do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

PROCESSING

Your order is thoroughly reviewed by our Credit Card Department to ensure that the order is accurate, the payment method is valid, and you are authorized to use this payment method. Once your order has passed the rigorous review by our Credit Card Department, it is sent to our warehouse for shipment. Further, for security reasons, voice confirmation may be required before we can process your credit card for payment. If the item(s) on your order are in-stock, we will ship them as soon as possible from our warehouse. If the item(s) on your order are out of stock, they will not be shipped until we have received and processed the backordered inventory in our warehouse.

TOTAL TIME FOR DELIVERY

Total time is based on the amount of time it takes to get payment authorization, order processing, and the transit time from the carrier. This can range from 24 hours to 10 business days for in-stock items.

SHIPPING AND HANDLING RATES

Our customer-friendly shipping schedule is calculated on the ACTUAL WEIGHT of your shipment. Shipping and handling charges will be applied to all orders placed with us. If your order must be shipped in multiple boxes or in separate shipments in the event an item is not in stock and must ship at a later date, shipping and handling charges for the entire order will be assessed at the point when the first item is shipped. We charge only ONCE for shipping and handling, for the entire order.

RISK OF LOSS

If the customer provides MDG with customer's carrier account number or selects a carrier other than a carrier that regularly ships for MDG, title to products and risk of loss or damage during shipment passes from MDG to customer upon shipment from MDG’s facility. For all other shipments, title to products and risk of loss or damage during shipment passes from MDG to customer upon receipt by customer. MDG retains a security interest in the products until payment in full is received. Customer will be responsible for all shipping and related charges.