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Technical Support & Customer Service | MDG Computers Canada
Customer Service & Technical Support

Contact us by Phone

Customer Service

1-800-906-0976 x 352
Monday – Friday from 9:00 am – 9:00 pm est.
Saturday 9:00 am - 7:00 pm est.
CLOSED Sundays

Concerns regarding shipping, warranty, tracking, damaged/defective products, login/account information etc…
Technical Support

1-800-906-0976 x 351
Monday – Friday from 9:00 am – 9:00 pm est.
CLOSED Saturdays & Sundays


Concerns regarding troubleshooting, product malfunctions, hardware and operating system issues etc…

Contact us by Email

If you prefer to contact us via e-mail concerning shipping, warranty, tracking, damaged/defective products, technical support or other, email support@mdg.ca along with your Name, Phone Number and Person ID#(if known). A Customer Support Specialist will contact you within 24 hours.
Shipping Support

Courier Service
MDG ships all orders using UPS, Sameday & The Brick/ Brick Franchise Partner courier services. Once your order has gone through the Verification Department, you can visit our website at www.mdg.ca/track or call customer service at 1-800-906-0976 x 352 for your tracking number. Tracking numbers can be used to check on the progress of the shipment. Please note that Furniture items will not have a tracking number available.
If you would like to make special requests or inquire on the status of your order via the courier service you may contact them directly.
UPS : 1:800-782-7892
Sameday: 1-877-726-3329
The Brick: 1-877-353-2850

MDG Manufacturer Warranty

For MDG’s Manufacturer Warranty Terms and Conditions, please click on the link below.

MDG Manufacturer Warranty Terms and Conditions

MDG meets the highest standard for Information Security
General Terms of Use
Privacy Policy
Shipping & Taxes +
Accessibility
  • The promotional and regular prices and minimum daily payment amount, as advertised, do not include taxes or shipping and handling related charges.
  • The advertised biweekly payment is the estimated biweekly payment required to be made on your Account for a single item order. If, at any time, your account has multiple items on it, then please see the payment chart for the payment terms. The advertised biweekly payment will not apply. See Total Cost of Ownership.
  • Open Credit Financing: No penalty for paying off your balance in advance. Interest rates, credit limit and other conditions of your approval may vary depending on your personal credit assessment. Approval amount may vary between $900 and $3,200. Online applications are assessed in real time and initial credit assessment will be communicated within minutes. Personal information provided during your application may be subject to verification prior to your final approval. You may be asked to provide additional documents to support your application. Non-Sufficient Funds Fee may apply; Administration Fee applies (not applicable to residents of Quebec); Annual Interest Rates from 19.8% to 32%, depending on your credit assessment.
1 NO INTEREST FOR PURCHASES WITH LINE OF CREDIT IF PAID IN FULL IN 12 MONTHS - FOR ELIGIBLE ORDERS ONLY. YOU MUST PAY THE MINIMUM PERIODIC PAYMENTS WITH INTEREST FROM THE DATE YOUR ORDER IS PROCESSED FOR SHIPPING. Interest accrues from the date your order is processed for shipping. Interest will be reimbursed only if you pay your full unpaid balance on your eligible order within 12 months of your order being processed for shipping. If you do not pay your full unpaid balance within 12 months of your order being processed for shipping, no interest will be reimbursed. Please note that MDG will not reimburse any other fees or charges paid by you or any interest paid by you for any other order that has not been expressly identified by MDG in writing, and in advance, as an eligible order.
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