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Do not provide sensitive information when emailing MDG from any of the email links listed below:

Sales and Personal Account Assistants

1-800-906-0976 x 356  
Fax: 1-855-802-8129
Email: sales@mdg.ca

For questions regarding new applications, status of your application, change your order, confirm your order. 

Verification Department

1-800-906-0976 x 341
Fax: 1-855-802-8129
Email: verification@mdg.ca

Finance Department

1-800-906-0976 x 340
Fax: 1-855-802-8129
Email: finance@mdg.ca

For questions regarding payments (payment dates, payment amount), make additional payments, how financing works, changes in address, telephone or email, account balances.

Customer Service

1-800-906-0976 x 352  
Fax: 1-855-802-8129
Email: support@mdg.ca

For questions regarding shipping, tracking, warranty, defective products, complaints, or general questions.

Technical Support

1-800-906-0976 x 351
Fax: 1-855-802-8129
Email: support@mdg.ca

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Head Office

1-905-829-3538

If you need additional help please contact our Head Office.





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Shipping & Taxes +
Accessibility
  • The promotional and regular prices and minimum daily payment amount, as advertised, do not include taxes or shipping and handling related charges.
  • The advertised biweekly payment is the estimated biweekly payment required to be made on your Account for a single item order. If, at any time, your account has multiple items on it, then please see the payment chart for the payment terms. The advertised biweekly payment will not apply. See Total Cost of Ownership.
  • Open Credit Financing: No penalty for paying off your balance in advance. Interest rates, credit limit and other conditions of your approval may vary depending on your personal credit assessment. Approval amount may vary between $900 and $3,200. Online applications are assessed in real time and initial credit assessment will be communicated within minutes. Personal information provided during your application may be subject to verification prior to your final approval. You may be asked to provide additional documents to support your application. Non-Sufficient Funds Fee may apply; Administration Fee applies (not applicable to residents of Quebec); Annual Interest Rates from 19.8% to 32%, depending on your credit assessment.
1 NO INTEREST FOR PURCHASES WITH LINE OF CREDIT IF PAID IN FULL IN 12 MONTHS - FOR ELIGIBLE ORDERS ONLY. YOU MUST PAY THE MINIMUM PERIODIC PAYMENTS WITH INTEREST FROM THE DATE YOUR ORDER IS PROCESSED FOR SHIPPING. Interest accrues from the date your order is processed for shipping. Interest will be reimbursed only if you pay your full unpaid balance on your eligible order within 12 months of your order being processed for shipping. If you do not pay your full unpaid balance within 12 months of your order being processed for shipping, no interest will be reimbursed. Please note that MDG will not reimburse any other fees or charges paid by you or any interest paid by you for any other order that has not been expressly identified by MDG in writing, and in advance, as an eligible order.
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